Privacy Policy

This Privacy Policy explains how Zerker, Inc. ("Zerker," "we," or "us") collects, uses, and discloses information about you. This Privacy Policy applies to our Services (as defined in our Terms of Service).

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "last updated" date above and, in some cases, provide additional notice (such as adding a banner to our Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect the information you provide directly, including:

When you create an account: name, email address, and authentication details.
When you make a purchase: payment details (such as credit card information).
When you request a demo, access our platform, apply for a job, or communicate with us.
When you submit project-related data to our Services, which may include files, metadata, and collaborator information (such as name, role, and email of participants).

Information We Collect Automatically

When you interact with our Services, we automatically collect:

Transactional Information: purchase price, payment method, and date of transactions.
Device & Usage Information: device model, operating system, IP address, browser type, access times, pages viewed, and activity on our Services.
Location Information: approximate location derived from IP address.
Cookies & Tracking Technologies: We (and our service providers) use cookies, pixels, and similar technologies to understand usage, improve our Services, and personalize your experience.

Information We Derive

We may generate inferences about you based on collected information, such as preferences, usage patterns, and approximate location.

USE OF INFORMATION

We use collected information to:

Provide, maintain, and improve our Services;
Personalize and enhance your experience;
Communicate with you about products, services, updates, and events;
Send security alerts, support notices, and administrative updates;
Detect, investigate, and prevent fraud, abuse, and malicious activity;
Conduct analytics on trends, usage, and performance;
Comply with legal, financial, and regulatory obligations;
Carry out any other purpose disclosed to you at the time of collection.

SHARING OF INFORMATION

We share personal information in the following cases:

Vendors & Service Providers: To companies assisting us with hosting, analytics, payments, fraud prevention, and marketing.
Legal & Compliance: If required by law, regulation, or governmental request.
Safety & Protection: If necessary to enforce our policies, protect our rights, or prevent harm.
Business Transfers: In connection with a merger, financing, or acquisition.
Advisors: With lawyers, auditors, and consultants as needed.
With Your Consent: At your direction.
Aggregated/De-identified Data: For research or business purposes, without identifying you.

SOCIAL SHARING FEATURES

Our Services may include integrations with social media or third-party platforms (e.g., "Share" buttons). Using these features may allow information to be shared with the provider of the feature. Please review the privacy policies of those providers for details.

DATA RETENTION

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with our obligations, resolve disputes, and enforce agreements.

TRANSFER OF INFORMATION

Zerker is headquartered in the United States. We and our service providers may process your information in jurisdictions with different data protection laws than your home country. We will take reasonable steps to ensure adequate protection wherever your data is processed.

YOUR CHOICES

Account Information

You can update or correct your account information at any time by logging into your account or contacting us at support@zerker.ai. To delete or deactivate your account, email us at the same address. We may retain certain information as required by law or for legitimate business needs.

Cookies

You can manage cookies through your browser settings. Note that disabling cookies may affect functionality of our Services.

Marketing Communications

You may opt out of receiving promotional emails by following unsubscribe instructions in those emails. We may still send you non-promotional communications (such as security alerts or account-related notices).

CONTACT US

If you have questions about this Privacy Policy, please contact us at:

support@zerker.ai