Privacy Policy

Zerker Privacy Policy

Effective Date: 10/27/2024

At Zerker Inc. ("Zerker"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our AI orchestration services, model management tools, and related software applications (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. Capitalized terms shall have the meanings set forth in the Terms of Service or in the section where they are first used.

1. Information We Collect

1.1 Information You Provide
We collect information you provide directly to us when you register for an account, use the Services, request support, or otherwise communicate with us. This may include:

• Account Information: Name, email address, username, and password.

• Profile Information: Details you provide within your user profile, such as job title, company name, and contact information.

• Content: Any content you create, upload, or share through the Services, including models, data, templates, or other AI-related assets.

1.2 Automatically Collected Information
When you access or use the Services, we automatically collect information about you, including:

• Device Information: IP address, device type, operating system, and browser type.

• Usage Data: Log files, session times, and interactions with the Services, including model usage patterns and orchestration activity.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information and provide a personalized experience. You can control cookies through your browser settings.

1.3 Third-Party Information
We may receive information about you from third parties, such as partners or service providers, and combine it with the information we collect through our Services.

2. How We Use Your Information

Zerker uses the information collected for the following purposes:

2.1 To Provide and Improve the Services
We use your information to operate, maintain, and enhance the Services, including facilitating AI model orchestration, model management, and integrations with third-party services.

2.2 To Communicate with You
We may use your contact information to send administrative messages, respond to inquiries, provide support, and deliver notifications related to your use of the Services.

2.3 To Personalize Your Experience
We use information to understand how you use the Services, to improve features, and to offer personalized content and recommendations, including AI model suggestions and workflow optimizations.

2.4 To Ensure Security and Compliance
We use information to protect the security of the Services, to detect and prevent fraud, and to ensure compliance with our Terms of Service and applicable laws.

2.5 For Marketing and Promotions
With your consent, we may use your information to send promotional messages about new features, services, or special offers that we believe may be of interest to you. You may opt out of receiving such messages at any time.

2.6 For Analytics and Research
We may use aggregated and anonymized information to analyze trends, conduct research, and develop new features to improve the overall user experience.

3. How We Share Your Information

Zerker may share your information as follows:

3.1 With Third-Party Service Providers
We engage third-party service providers to perform functions and provide services, such as hosting, data analysis, email delivery, and customer support. These service providers will have access to your information only as necessary to perform these tasks on our behalf.

3.2 With Other Users
Content that you create or share using the Services may be visible to other authorized users within your organization or to external collaborators, depending on the permissions you set.

3.3 For Legal Compliance and Security
We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or government requests; to enforce our Terms of Service; or to protect the rights, safety, and property of Zerker, our users, or others.

3.4 In Connection with a Business Transfer
If Zerker is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

3.5 With Your Consent
We may share your information with your consent or at your direction.

4. Data Security

Zerker uses industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymize data that is no longer needed, which allows us to retain it for analytical and research purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction
You may access, correct, or update your personal information directly through your account settings or by contacting us.

6.2 Deletion
You may request the deletion of your personal information, and we will fulfill your request unless we are required to retain it for legal reasons.

6.3 Data Portability
You may have the right to receive a copy of your personal information in a structured, machine-readable format.

6.4 Opt-Out of Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails. Note that you may still receive transactional or service-related messages.

6.5 Object to Processing
You may have the right to object to the processing of your personal information in certain situations, including for direct marketing purposes.

7. International Data Transfers

Zerker operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

8. Children's Privacy

Zerker’s Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

Zerker may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by email. Your continued use of the Services after any changes to this Privacy Policy will constitute your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [Insert Email Address]
Address: Zerker Inc., 3021 Tilden Ave, Suite 1, Brooklyn, NY 11226